Enginy·Barcelona·On-siteCustomer Success Manager, Italy
Filip's note
Barcelona-based Enginy (AI for B2B prospecting) raised €5M in a seed round, per the job ad; you look after customers in Italy and English-speaking markets and onboard new ones, Italian and English required (2–5 years in CS).
What you'll do
- You manage a customer portfolio across Italian and English-speaking markets, ensuring their success and engagement
- You identify churn risks early, build engagement strategies, and monitor contract renewals
- You maintain CRM records, track account health scores, and onboard new clients
- You develop relationships with key contacts at customer companies
What they look for
- Fluent English and Italian
- 2–5 years in customer success or account management within B2B SaaS
- Strong communication and relationship-building abilities
- Comfortable working with CRM and customer success platforms
What they offer
- Base salary plus performance bonuses
- Flexible remuneration via Cobee
- Pension plan through Arca
A short version of the company's job ad. The full text is in the listing.
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